WELL-BEING AT WORK IN PROCESSES OF ORGANIZATIONAL CHANGE: THE ROLE OF INFORMAL SOCIAL NETWORKS

ABSTRACT Purpose: This study evaluates the role of social networks support, information, and trust in well-being at work, regarding positive negative affects professional fulfillment workers immersed processes organizational change. Originality/value: Organizational change is characterized as a dynamic process, constituted through relationships, context uncertainties. The mapping relationships can help understanding information flows assessment resource availability. Design/methodology/approach: 151 professionals from holding participated. company undergoes changes scope services offered design. Links established according to were mapped. Associated with network, Well-Being Work Scale was used. For data analysis, multiple regressions used construct explanatory models for factors: fulfillment, affects. Findings: Variables support network analysis (SNA) composed predictive model three models. Among researched ties, ties part well-being. metrics that reveal how many times employee indicated indicates others, proximity highly cited neighbors, degree participation cohesive subgroups, which they assume central position subgroups are indicators actors’ positions capable predicting influence pattern interaction between managers employees should be considered promoting organizations process